Lifetime Warranty

PetCove is proud to stand behind the quality and craftsmanship of all our products. We are committed to ensuring the satisfaction and trust of our customers. As part of this commitment, we offer a Lifetime Warranty on all PetCove products.

Coverage:

This Lifetime Warranty covers any defects in material or workmanship under normal use during the Warranty Period. The Warranty Period for products purchased from PetCove or an authorized PetCove reselleris for the lifetime of the product. This warranty is only applicable to products purchased directly from PetCove or through a verified PetCove reseller.

What Will We Do:

Upon receiving a valid warranty claim, PetCove will, at our discretion: Repair the product at no charge using new or refurbished replacement parts, Replace the product with a new or refurbished product, or Offer a similar product of equal value if the original product is no longer available.

How to Make a Claim:

To obtain warranty service, you must first contact us at support@petcoveshop.com to determine the problem and the most appropriate solution for you. Please be ready to provide:

  • Your name and contact information
  • Proof of purchase from PetCove or a verified reseller
  • Description of the product defect

Exclusions:

This Lifetime Warranty does not cover any problem caused by:

  • Conditions, malfunctions, or damage not resulting from defects in material or workmanship
  • Damage resulting from improper use, maintenance, installation, or alterations
  • Products not purchased from PetCove or a verified reseller

Transferability:

This warranty is only valid for the original purchaser and cannot be transferred to subsequent owners.

Limitation of Damages:

PetCove shall not be liable for any incidental or consequential damages resulting from the use of the product or arising from the breach of this warranty.

Governing Law:

This Lifetime Warranty is governed by the laws of New jersey.

Contact Us:

For more information about our warranty, please contact us at support@petcoveshop.com.


PetCove reserves the right to modify this Lifetime Warranty at any time, at its sole discretion.