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Why Petcove

We believe in going above and beyond for your furry companions. Our passion for pets drives us to create innovative and trusted products that prioritize their health and well-being. With a focus on pet wellness, we offer a diverse range of high-quality items that are not only effective but also exclusive to our brand.

Our commitment to quality, attainability, and fostering a sense of community sets us apart. When you choose Petcove, you're not just purchasing products; you're joining a family that genuinely cares.

Quality Control

We conduct rigorous testing in accordance with industry-leading certifications, including UL, ASTM, RoHS, FCC, and Prop65. These tests guarantee that our products are not only effective but also safe for your pets and compliant with the most stringent regulations. We are committed to delivering peace of mind to our customers.

Join Our Community

We warmly invite you to join our  community!  You will join  pet owners who share a common passion for the health and well-being of their furry friends. Receive exclusive benefits, early access to new products, promotions, and helpful pet care tips. 

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FAQs

 Are Petcove products safe for pets? 

Yes, all Petcove products undergo rigorous testing to ensure they meet the highest safety standards. We test for compliance with industry certifications such as UL, ASTM, RoHS, FCC, and Prop65 to provide products that are both effective and safe for your furry companions.

How can I join the Petcove community? 

Joining the Petcove community is easy! You can sign up for our newsletter on our website to stay updated on the latest news, promotions, and exclusive offers.  Plus follow us on social media to engage with other pet owners and share your experiences.

What is Petcove's return policy?

We want you to be completely satisfied with your purchase. If you're not satisfied for any reason, you can return the item within 30 days of purchase for a full refund or exchange. Please refer to our return policy on our website for more details.

Does Petcove offer customer support?

Absolutely! Our dedicated customer support team is here to assist you. You can reach out to us through our website or by emailing us directly. 

Can I track my order?

Yes, once your order is shipped, you will receive a tracking number via email. You can use this tracking number to monitor the status and progress of your shipment.

Are Petcove products suitable for all types of pets?

Our products are designed for a wide range of pets, including dogs, cats, and small animals. We recommend checking the product specifications or with your veterinarian  to ensure compatibility with your specific pet's needs.

How long does shipping take? 

Shipping times may vary depending on your location. We strive to process and ship orders within 1-3 business days. Once shipped, the estimated delivery time will be provided to you during the checkout process. 

Can I cancel or modify my order after it has been placed? 

We understand that circumstances may change. If you need to cancel or modify your order, please reach out to our customer support team as soon as possible. While we cannot guarantee changes can be made after an order is placed, we will do our best to accommodate your request

Please note that our FAQs are subject to change. For the most up-to-date information, we recommend contacting our customer support team.